Welcome to Fix My Computer.

These Terms of Service (“Terms”) govern your use of https://fixmycomputer.store and purchases or services obtained through the website.

By accessing the website or placing an order, you agree to these Terms.

 

1. About Our Website

Fix My Computer operates an online platform offering computer hardware, laptops, desktops, MacBooks, gaming systems, components, accessories, servers, storage products, smartphones, tablets and related rental services.

Product availability and categories may change from time to time.

 

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on the website are accurate.

However, minor variations may occur, particularly in:

• Product photographs
• Packaging
• Manufacturer specifications
• Model revisions
• Accessories
• Availability
• Cosmetic condition of refurbished or pre-owned products

Customers should review the product description and specifications before placing an order.

 

3. Refurbished and Pre-Owned Products

Some products may be refurbished, pre-owned, open-box or previously used.

The applicable product condition will be stated in the product listing where relevant.

Customers acknowledge that refurbished or pre-owned products may have cosmetic signs of previous use and may differ from brand-new products.

 

4. Prices

Prices displayed on the website are subject to change without prior notice.

We may correct pricing, typographical or listing errors where necessary.

If an order has been placed at an obviously incorrect price due to an error, we may contact the customer before fulfilment.

 

5. Product Availability

Placing an order does not necessarily guarantee product availability until the order has been verified and accepted by us.

If a product becomes unavailable after an order is placed, we may offer:

• An alternative product;
• A revised delivery timeline; or
• A refund/cancellation, as applicable.

 

6. Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to verify orders and, where reasonably necessary, cancel or refuse orders involving:

• Incorrect information
• Suspected fraud
• Unusual ordering activity
• Pricing or listing errors
• Product availability issues
• Payment problems
• Delivery limitations

 

7. Payment

Orders must be paid using the payment methods made available on the website or otherwise agreed with Fix My Computer.

An order may not be dispatched until payment has been successfully confirmed.

 

8. Delivery

Delivery is governed by our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to courier conditions, weather, holidays, destination, product availability and other circumstances.

 

9. Returns and Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Customers should review that policy before purchasing.

 

10. Warranty

Where a product carries a manufacturer or seller warranty, the applicable warranty conditions will apply.

Warranty does not automatically cover damage caused by misuse, accidents, liquid, unauthorized repair, physical damage, electrical problems, incompatible components, software problems or normal wear and tear.

 

11. Rental Services

Rental products and services may be subject to additional terms communicated before or during the rental arrangement.

Such terms may cover:

• Rental duration
• Security deposit
• Usage conditions
• Delivery and pickup
• Damage
• Loss or theft
• Late return
• Maintenance responsibilities
• Replacement costs

Where separate rental terms are provided, those terms will apply to the relevant rental transaction.

 

12. Customer Responsibilities

You agree to:

• Provide accurate information.
• Use products in accordance with their intended purpose.
• Follow applicable manufacturer instructions.
• Maintain the security of your account credentials.
• Not misuse the website.
• Not attempt unauthorized access to the website or its systems.
• Not use the website for fraudulent or unlawful activities.

 

13. Intellectual Property

The content of this website, including text, graphics, logos, photographs, design elements and other materials, may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify or commercially exploit website content without appropriate authorization, except where permitted by law.

Third-party trademarks and product names belong to their respective owners.

 

14. Website Availability

We try to keep the website available and functioning properly but do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, technical problems, security issues, hosting problems or circumstances beyond our reasonable control.

 

15. Limitation of Liability

To the extent permitted by applicable law, Fix My Computer will not be responsible for indirect, incidental, special or consequential losses arising from use of the website or products purchased through it.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

 

16. Force Majeure

We will not be responsible for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, war, governmental restrictions, transportation disruption, strikes, technical failures, internet disruption or other force majeure events.

 

17. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.

 

18. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by law.

 

19. Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute arising in connection with the website, products or services shall be subject to the jurisdiction of the courts having appropriate jurisdiction in Faridabad, Haryana, subject to applicable law.

 

20. Contact Us

For questions regarding these Terms:

Fix My Computer
Phone: +91 99717 00864
Email: support@fixmycomputers.in
Address: 1st Floor, English Wine, Palla Tilpat Road, Chauhan Colony, Palla, Faridabad, Haryana 121013